BACKGROUND

Shangri La is a vibrant compound situated on a spectacular, 5-acre, oceanside property in Honolulu. It integrates a 14,000-square-foot house with multiple outbuildings, comprising a series of interlocking spaces, both indoors and out: rooms, courtyards, lanais, terraces, gardens and numerous water features. The property includes spaces for reflection and for gatherings.

Historically operated exclusively as a museum to showcase some of its collection of 2,500 objects from diverse Muslim cultures, Shangri La is in the midst of a strategic transformation that envisions the institution as a global center for personal and societal transformation.

Shangri La is owned and operated by the Doris Duke Foundation (DDF), whose mission is to build a more creative, equitable and sustainable future. We work across by investing in artists and the performing arts, environmental conservation, medical research, child well-being and greater mutual understanding among diverse communities. In addition to Shangri La, DDF operates five national grantmaking programs as well as Duke Farms, a New Jersey-based center for applied conservation and sustainability. The activities of DDF, which is headquartered in New York City are guided by the will of Doris Duke, who endowed the foundation with financial assets that currently total over $2 billion. To learn more, visit www.dorisduke.org.

The Shangri La Security Officer is an experienced security professional who plays a pivotal role in upholding the integrity and safety of this unique center, directly contributing to the advancement of DDF’s mission. Entrusted with the safety of the property and its valuable contents, the Security Officer ensures a secure and welcoming environment for staff and visitors. The ideal candidate brings a blend of experienced vigilance and thoughtful engagement with security protocols, alongside a welcoming and positive demeanor to support both staff and guests. Reporting to the Security Manager, the Security Officer has the knowledge to operate security equipment and implement security processes as well as a proven ability to observe details and respond appropriately in order to protect staff, visitors and museum contents.  

RESPONSIBILITIES 

• Engage with staff and visitors in a friendly and approachable manner, providing assistance and information to enhance their experience while ensuring their safety and security.   
• Operate and monitor security control panels, closed-circuit television, alarms, fire sprinklers and related security and safety equipment to provide property and visitor surveillance. 
• Monitor all on-site activities such as tours, programs, construction, routine maintenance, etc. 
• Provide security support for programs (e.g., public tours and residencies), events and convenings, ensuring a welcoming environment for all attendees by assisting event staff to manage attendee flow and address any safety concerns. 
• Maintain constant awareness of current conditions and respond to all alarms and emergencies in accordance with written procedures. 
• Comply with daily reporting requirements, including timely completion of daily shift logs, dispatch logs, and incident and injury reports. 
• Participate in regular emergency response drills and training sessions to educate employees, validate and improve systems and processes, and ensure the center’s readiness. 
• Support the testing, inspection, maintenance and continuous operation of security and life safety systems, technology and devices, including closed-circuit cameras and alarm systems. 
• Other reasonable tasks as requested. 

QUALIFICATIONS 

• Work experience in security, public safety, law enforcement or other related field. 
• High school degree or equivalent is preferred. 
• Valid guard license with the State of Hawai‘i or ability to obtain one within three weeks of offer. 
• Proven experience monitoring and responding to emergency situations. 
• Proficient in using and caring for all security-related equipment including computers, closed-circuit TV and alarm systems to properly complete security forms and maintain logs and daily reports. 
• Skilled in using and operating safety, fire prevention, building and grounds maintenance equipment. 
• Training in CPR and automated external defibrillator, or ability to be trained to administer basic first aid. 
• Organized individual with good judgment and ability to problem-solve. 
• Excellent visual attention to detail and the ability to observe subtle physical environmental changes. 
• Ability to act decisively, remain calm and respond quickly in an emergency. 
• Effective oral and written communication skills. 
• Comfortable with interacting with staff and the public, including resolving conflicts.  
• Physical capability to perform duties, including standing, walking and sitting for extended periods, traversing the 5-acre property with uneven terrain, negotiating flights of stairs, lifting and carrying up to 75 pounds and navigating property in adverse weather. 
• Flexibility to work varying shifts, hours and days including weekends, special events and emergency situations.  

COMPENSATION AND BENEFITS 

• Anticipated hourly rate is $21.50 - $26.50, and the final offer will depend on experience.  
• Industry-leading benefits, including a 15% employer contribution to 401(k).  

OUR VALUES  

The following values underpin everything we do in pursuit of our mission across the Doris Duke Foundation:  

Integrity: We must be honest and ethical in all that we undertake. As a group of private foundations, we are accountable to the many stakeholders affected by our work.  

Excellence: We will insist on the highest standards of performance in fulfilling our mission, will ground our work in best practices and will make decisions based on the best available information.  

Openness and Imagination: We will be a listening and learning organization that is responsive to ideas and opinions from a variety of sources. We value imagination and creativity, the ability to think in new ways about the work we do and how we do it.  

Collaboration: We value a collaborative and supportive environment in which to advance our mission and objectives. Creating a working environment that promotes trust, honesty and respect within our organizations is as important as earning the trust and respect of our colleagues and peers in the fields in which we work.  

Diversity, Equity and Inclusion: We believe in the essential value that a diverse set of perspectives, experiences and abilities brings to the table. Our commitment to the values of diversity, equity, inclusion and social justice is an ongoing, active engagement reflected in our funding areas, grantees, museums, centers, board and staff. At the core of our work is a dedication to serving and learning from organizations and individuals addressing inequities and working toward a more just, healthy and inclusive society. (Learn more about our commitment to diversity, equity and inclusion, and how we incorporate this value into our work.)  

The Doris Duke Foundation is committed to inclusive hiring and equal employment opportunity. We strongly encourage candidates of all identities, experiences, orientations and communities to apply. Our recruiting and employment practices adhere to all applicable federal, state and local laws, including the Americans with Disabilities Act. We provide reasonable accommodations for persons with disabilities. If a reasonable accommodation in the job application process is needed, please contact us here.